by Russ Riddle | Nov 30, 2012 | Communication
We take communication for granted. Why not? After all, we have been communicating since birth (actually before birth – just ask any mother who has been kicked from the inside out)! Our gut tells us that communication is not rocket science; in its simplest form, one...
by Russ Riddle | Nov 26, 2012 | Communication, Uncategorized
Perhaps we most often miscommunicate when we get the proverbial “cart before the horse,” but need to get “heart before the discourse”! Communication is first and foremost about relationship. Why then do we typically launch straight away into the factual content of our...
by Russ Riddle | Nov 19, 2012 | Communication
Communication begins the moment you enter a room . . . before you utter a word. What are your “get-ups,” grooming and “get-alongs” announcing when you walk in? * Do you want to be there? * Are you confident? * Are you outward focused or are you...
by Russ Riddle | Nov 19, 2012 | Communication
The words were carefully chosen. You spoke them warmly. Yet your colleague misinterpreted the message. Why? Check the pulse of your communication . . . It may be a cadaver. In a prior post, we discussed Dr. Albert Mehrabian’s findings that in face-to-face...
by Russ Riddle | Nov 19, 2012 | Communication
Technology has given us the “luxury” (or curse) of 24-7 accessibility. Unfortunately, this has not improved our communication; technology has worsened it. We too often”hide” behind technology by habitually texting and e-mailing. While those...
by Russ Riddle | Nov 19, 2012 | Communication
My mother used to warn, “‘It’s not what you said; it’s how you said it!” My wife echoes the admonition to this day. (I remain a student of communication.) Ironically, I understand how my mother and wife feel. People have spoken to me with...
